This course contains 17 lessons over 1.5 hours of video content with the intent of training new housekeeping staff. 

About the Trainer: Durk Johnson
Durk is currently the General Manager for Northwest Vacations. Prior to his current role, Durk was the COO for Seabrook Hospitality and the Executive Director of VRHP, a national organization that specializes in housekeeping, maintenance, and laundry principles and procedures. Durk, was the Vice President of Meredith Lodging where he over saw housekeeping, maintenance, and owner relations. Durk was previously the Director of Housekeeping for Vacasa in Portland, Oregon. Before Vacasa, Durk was the chief operating officer of Gulf Shores Vacation Rentals in Gulf Shores, Alabama. Durk previously served as the chief operating officer of Meyer Services where he worked to diversify the services offered to property owners and unify back-of-the-house operations. Durk also served as the senior guest sales manager for Meyer Vacation Rentals, where he was responsible for implementing a search tool to assist sales agents to find the best vacation property for potential guests, and for raising the morale of the sales team. Durk previously served as director of operations for Deer Valley Lodging in Park City, Utah, where he oversaw housekeeping, maintenance, front desk, bell staff and skier shuttle. He has also served as a consultant on housekeeping efficiency and cleaning standards.